Products

Product Overview

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

SurveyMonkey

Get data-driven insights from a global leader in online surveys.

Features

Explore core features and advanced tools in one powerful platform.

SurveyMonkey Forms

Build and customise online forms to collect info and payments.

Integrations

Integrate with 100+ apps and plug-ins to get more done.

Market Research Solutions

Purpose-built solutions for all of your market research needs.

SurveyMonkey Genius

Create better surveys and spot insights quickly with built-in AI.

INDUSTRIES
Healthcare
Education
Technology
Government
Financial Services
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ROLES
Marketing
Customer Experience
Product
Human Resources
Research
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USE CASES
Online Polls
Registration Forms
Employee Feedback
Event Feedback
Customer Satisfaction
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Templates

Net Promoter Score

Measure customer satisfaction and loyalty for your business.

Customer Satisfaction

Learn what makes customers happy and turn them into advocates.

Website Feedback

Get actionable insights to improve the user experience.

Contact Information

Collect contact information from prospects, invitees, and more.

Event Registration

Easily collect and track RSVPs for your next event.

Event Feedback

Find out what attendees want so that you can improve your next event.

Employee Engagement

Uncover insights to boost engagement and drive better results.

Meeting Feedback

Get feedback from your attendees so you can run better meetings.

360-degree employee evaluation

Use peer feedback to help improve employee performance.

Course Evaluation

Create better courses and improve teaching methods.

University Instructor Evaluation

Learn how students rate the course material and its presentation.

Product Testing

Find out what your customers think about your new product ideas.

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Pricing

Enterprise

Resources

Resource Centre

Best practices for using surveys and survey data

Curiosity at Work Blog

Our blog about surveys, tips for business, and more.

Help Centre

Tutorials and how to guides for using SurveyMonkey.

Customers

How top brands drive growth with SurveyMonkey.

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Our AI-powered platform helps you maximise your impact and build winning strategies, products, experiences and more.

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Explore SurveyMonkey solutions for your role

Collect insights fast from your target market, uncover exciting brand and product opportunities, and make smarter decisions to drive your business forward.

Marketing

Drive growth, boost ROI and craft stronger campaigns.

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Customer experience

Delight and retain customers, and drive revenue growth.

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Human resources

Improve employee experiences and performance.

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Product

Test concepts, research competitors and build must-have products.

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Research

Make better business decisions faster with data-driven insights.

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IT

Empower teams with a secure platform that integrates with your tech stack.

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Trusted by 60M+ global users, including 95% of the Fortune 500

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AI in marketing: Cutting through the hype and harnessing the potential for marketers

AI in marketing: Cutting through the hype and harnessing the potential for marketers

Despite their favourable views of AI, marketers have a healthy respect for its potential for disruption.

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AI in the customer experience

AI in the customer experience: The ups, downs and up-and-coming opportunities

The average NPS for human customer service is +6 (slightly positive), while the average NPS for an AI-driven customer service is -66 (very negative).

Download report

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